FAQ
FOR BRANDS
ZILIO is an innovator in digital fitting technology for apparel e-commerce stores, providing innovative sizing and virtual fitting room solutions. Our mission is to help online brands reduce returns, increase conversion rates, and enhance their customers’ shopping experience.
Who is ZILIO?
Size Advisor is ZILIO's sizing solution that provides personalised size recommendations for your online customers. Utilising advanced AI, it recreates the body measurements of your customers. It then matches them to the specific sizing data of garments, ensuring they receive the most accurate fit recommendation in their online shopping journey.
What is Size Advisor?
Size Advisor uses AI technology to analyze a comprehensive dataset from over half a million body scans and measurements across different demographics. It predicts and recreates your body measurements and proportions, then compares these with the specific garment sizing data for each product. Within seconds, it computes and recommends a size most suitable for your unique shape.
How does Size Advisor work?
Sizing is one of the biggest unknowns for online shoppers, especially first-time customers. Inconsistent fits lead to high return rates, lost sales, and hesitation at checkout. You work so hard to perfect your customer experience. Why leave a bad taste with confusing sizing experiences and unnecessary returns?
Why are sizing solutions like Size Advisor important?
Size Advisor reduces returns with accurate sizing, boosts conversions by removing sizing hesitation, and enhances the shopping experience by minimizing fit issues.
How will Size Advisor improve my store?
Size Advisor starts at $49 USD per month. Customization and tailored integration support from our in-house team are also available. Any questions? Just speak to our team at hello@zilio.com.au :)
How much does it cost?
Nope! Size Advisor is designed to seamlessly integrate with existing e-commerce platforms. Our in-house tech team supports this integration process from start to finish, ensuring a smooth transition without disrupting your current operations.
Is Size Advisor difficult to integrate with?
Integration can take anywhere from a few days to a few weeks, depending on your store setup and product range. Our team will provide a timeline during consultation and keep you updated throughout the process.
How long does it take to integrate with ZILIO?
Reach out to the ZILIO team at hello@zilio.com.au or fill out the contact form on our website to book an intro call. We’ll walk you through how Size Advisor fits into your workflow and outline the integration steps to get it live on your store.
How do I get ZILIO onto my store?
Not much! Our team handles the heavy lifting so you can focus on growing your business. We just need garment size charts and fit details for your products, and we’ll take care of the rest. Your Size Advisor will be live and assisting customers in no time.
Is there much work from my end to have this set up?
We’re always here to help. Just reach out to hello@zilio.com.au, and you can expect a reply within 24 hours.
What does support look like with ZILIO post integration ?
Many brands share website tracking with us via Google Analytics, allowing us to measure Size Advisor’s impact on key e-commerce metrics like return rates, conversion rates, and engagement.
How can we measure the impact of ZILIO on our business?
Yes, ZILIO can provide size recommendations for all apparel types. Footwear and headwear support will be launching soon.
Can ZILIO integrate with all garment types in my store?
Not yet - ZILIO currently supports e-commerce stores only, but brick-and-mortar integration is coming soon.
Does ZILIO work with my brick-and-mortar store?
Reach out to the ZILIO team at hello@zilio.com.au and let’s book in a chat :)
How can I learn more about ZILIO?
FAQ
FOR SHOPPERS
ZILIO is an Australian fashion-tech company that delivers precision in online shopping with advanced sizing and virtual fitting room technologies. Our AI-driven tools help you find the perfect fit quickly and accurately, enhancing your shopping experience by ensuring you get the right size the first time.
What is ZILIO?
Size Advisor is ZILIO's innovative solution that provides personalised size recommendations for online shoppers. Utilising advanced AI, it recreates your body measurements. It then matches them to the specific sizing data of garments, ensuring that you receive the most accurate fit recommendation in your online shopping journey.
What is Size Advisor?
Simple! Just click the FIND MY SIZE button when shopping at participating online stores. Follow the prompts to enter a few details, and have your most suitable and best-fitting size recommended for you within seconds based on our advanced sizing algorithms.
How can I use Size Advisor?
No, you don't need to create an account to use ZILIO's Size Advisor. It operates directly within participating online stores and remembers your size recommendations in your browser. This means you can return later and still receive accurate size suggestions without re-entering your details.
Do I need an account?
Size Advisor uses AI technology to analyze a comprehensive dataset from over half a million body scans and measurements across different demographics. It predicts and recreates your body measurements and proportions, then compares these with the specific garment sizing data for each product. Within seconds, it computes and recommends a size most suitable for your unique shape.
How does Size Advisor work?
No, there is no app download required to use ZILIO. Our Size Advisor feature is integrated directly into participating online retailers’ websites, allowing you to access our sizing technology seamlessly as you shop.
Do I have to download an app to use Size Advisor?
Using ZILIO’s Size Advisor is completely free for shoppers. We partner with online retailers to integrate our sizing technology, so you can enjoy accurate size recommendations at no additional cost.
How much does it cost to use Size Advisor as a shopper?
ZILIO’s sizing solutions achieve over 95% accuracy, leveraging our advanced sizing algorithms and AI technology that analyze data from over half a million body scans.
How accurate is Size Advisor?
Yes, ZILIO's sizing technology is available for all apparel styles. ZILIO will also be launching into footwear soon too!
Is ZILIO available for all garment types?
No, your individual body measurements are not viewed or used by anyone. ZILIO only utilises aggregated data to gain overall insights and improve our technology, ensuring your privacy is fully protected.
Does anyone see my body measurements?
ZILIO's Size Advisor, while highly accurate, isn't perfect. Manufacturing variations and personal preferences might affect fit. Please view our recommendations as guides, check the retailer’s return policy if needed, and share any feedback to help us improve.